Jason
2002 Chevrolet Impala Ignition Won't Turn
Jason
Suggested Repair
Inspect and repair the ignition lock-tumbler assembly so the key turns and the steering wheel lock works. Confirm the replacement switch and housing operate correctly before diagnosing the no-start, blinking lights, clicking gauges, or inoperative door locks.
Conversation Summary
A 2002 Chevrolet Impala would not start because the dash-mounted ignition switch would not turn, and the steering wheel was not locked. Both keys failed, and the interior lights blinked, the gauges clicked, and the door locks stopped working. The expert said the lock-tumbler assembly had likely failed and needed to be disassembled to identify the bad part. After the dealer replaced the ignition switch and housing, the car still would not start. The expert said there may have been more than one problem and that the ignition must operate properly before further diagnosis.
