After replacing timing chain and phasers these codes P0011, P0014 and P0017 came up

P0011, P0014 - Camshaft position sensor signal performance.
P0017 - ECM detects the cam shaft is misaligned.

Basically these codes are telling you that the ECM is seeing the cam shaft not where it is supposed to be. If you just had the timing chain replaced by a shop, I would take it right back. More then likely they did not set the timing correct.

There is a slight chance that they just left a cam sensor unplugged due to the signal performance codes but the P0017 is saying that the cam shaft is misaligned. Normally it only says that if it can see where it is. However, my bet is that the secondary chain is not installed correctly. In fact it says this in the last attachment. Take a look at this info and let me know if you have questions.

Thanks.

Okay. Can I ask a few questions about the detail about the type of repair it was and who performed it? Was this performed under the manufacturer's power-train warranty and it was done by a GM dealership?

If this is the case, I would just go to a different dealership and have a fresh set of eyes look at it. Basically GM will pay any dealership to perform this work. Just call and speak with the service manager and tell them what is happening and I am sure they will take a look at it for you.

As for other possible causes, it could be a faulty sensor but as I said, the fact that the service manual calls out specifically that if work to the timing system was just done to check the work because it will cause this code, tells me they are just missing it.

I am glad they are being nice but at this point I would get a fresh set of eyes on it because if this a dealership performing this work under the power-train warranty then they are not getting paid to correct it. GM will only pay them for the repair that corrects the issue that the vehicle had. If they make a mistake then the cost to correct that mistake is not paid by GM. Which means this is not a priority and they are not incentivized to put a lot of time into it because everything they do is not reimbursed. Which explains why they let it sit for so long, they were doing the jobs that were paying them.

Again, this sounds like what is happening so a second opinion is the course I would take. Let me know if this is not the case and we can talk about what we should do next. Thanks

Okay. That is good info. In that case, here is what I would do. Sorry for the lengthy response.

Contact the manager or owner of the shop that did all of this and tell them what is happening and you would like to give them one more opportunity to fix this vehicle. If they say it is not the timing then that is fine, just fix it.

If they are not able to repair it on this time back, either give you your money back so you can go somewhere else and have it fixed, or you will go somewhere else and pay them to fix it and then provide the receipt to them for reimbursement. If they don't you will seek an attorney to recoup your money.

I would not suggesting stating it this bluntly because we don't want it to go that route. We just want it fixed. I am stating it like this to get you and I on the same page. I will cover the tone of the conversation later.

This is not a fun conversation but you paid them to perform a service and they have caused issues after the repair. You are not responsible for the cost of their mistakes and in my opinion (based on what you told me) they have caused this issue. Frankly, I think the mechanic that is working on it doesn't know how to fix it and so they are hoping you will go somewhere else which is why they are putting this off.

Again, at this point you should be dealing with the franchise owner or at least the manager and not just the counter person. They are normally not able to make these types of decisions.

I would tell the owner their people have been great but you need to get this fixed. This doesn't need to be a negative conversation because normally when you go in dictating what they are going to do, it doesn't go well. They hear it as a threat and get defensive. The way to convey the options from above is by stating this is what you would like them to do and then listen to their opinion.

The absolute worst case scenario is, they refuse to look at it again and you have to go somewhere else and get it repaired and pay for it. At the end of the day, that is not that big of a deal. Clearly we don't want that but if that were to happen, we will survive.

I am giving this opinion as the person on the other side of the desk. I work for an automotive manufacturer as a regional tech rep and deal with these types of situations all the time. When someone is polite and reasonable in these tough situations it always makes me work harder to try and satisfy them.

If I were the manager on the other side of this one, what I would do is talk to the mechanic that is doing the work and if they don't know what is wrong with this vehicle or have a poor attitude as soon as I mention it, I would give it to another mechanic to check. If I don't have a better mechanic to give it to, I would just reimburse your money and apologize for not properly repairing it.

Please let me know what questions you have about this and we can talk them out. Thanks.

Oh boy. Yeah. I would take it somewhere else and have them repair it. When we find out what it was (assuming it was something they caused, which I am sure it is), we can go back to them and ask they reimburse you or give all your money back.

If they don't, I would get an attorney. Most of these automotive attorneys will not charge you. They will go after the company and their pay will be part of the settlement or outcome. In other words, this shop will pay your attorney. You may not get 100% of your money back but at that point, anything is better then nothing.

Sorry you are dealing with this but keep us posted with what you find.