This would be very hard to diagnose without testing the vehicle to find which modules are causing the problems. With the lights on there will be fault codes stored but it could be anything from a bad forward camera to a bad control module or a bad radar unit. The common area is related to the collision mitigation system, any fault in it will deactivate it, the active cruise control and the normal cruise will not work either. There have been instances of window tinting causing problems or even if the windshield was replaced with one that was not a factory part causing it to shut off, one of the other ones is if the car was repainted and the paint was thicker than it should be over the radar units, the signal gets blocked and causes the system to disable itself. Another very common problem with them has been the brake pedal position switch. That one will usually show up during the scan as it doesn't match the pedal position. It has a few pieces inside it that can fail.
In all instances the shop should be able to scan the system for those faults.
Cost will depend entirely on what is found, with the low mileage you may want to contact Ford service and talk to them about it. I would think these should fall under warranty.
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Monday, February 1st, 2021 AT 3:00 AM