The idea that you need to start it in neutral leads me to believe there is an issue with the park/neutral switch on the transmission. On this vehicle, it is called a transmission range sensor.
There are two different transmissions that this could be. If you look below, I included the shift cable locations in the vehicle and on the transmission for both transmissions. I need you to locate the sift cable at the transmission and check to make sure nothing is loose. Have a helper shift through the gear while you watch to see if there is movement in the cable before the shift lever moves.
Next, turn the key to run (engine off) and pay attention to the shifter as you shift through the gears. Does the gear indicator align with the gear selected? Does it feel as though there is any play in the shifter, or does it feel loose?
Try this and let me know the results. I suspect the issue could be related to an adjustment issue with the cable or the range sensor is going bad.
Let me know what you find or if you have other questions.
Take care,
Joe
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Tuesday, December 14th, 2021 AT 6:23 PM