Car issues after bad mechanic experience?

2021 HONDA PILOT
90,000 MILES • 3.5L • 4WD • AUTOMATIC
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AARONSM99
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  • 3 POSTS
I recently had the brake pads replaced and rotors turned. As well as transmission fluid changed, fuel treatment, coolant change, alignment, rotation, brake fluid changed, and oil change. Leaving the shop the car shook violently when braking. Took it back and they replaced the rear rotors. They had done a bad resurfacing job. A few days I noticed the front rotors looked rough like they had never resurfaced them at all. Took it back and they replaced them. Now the next day, the car jolts as if being pulled back when riding at around 35-45 mph. It will be going smooth and then have a jolt every few seconds. As though it is being tugged. It also makes a faint but audible wub wub wub noise as the wheels rotate that I didn’t notice before.
Aug 3, 2026 at 8:42 AM
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STRAILER
  • ASE Certified Mechanic
  • 54,928 POSTS
  • ASE Certified Mechanic
Hello, it sounds like the rotors are not right, like they didn't clean the hub before installing them. Also, is the check engine light on? Please upload a short video of the problem so I can see what is going on. I want to give you the right repairs and not send you off in the wrong direction.
Aug 3, 2026 at 10:42 AM
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AARONSM99
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Hello, the check engine light is not on. I’m at work right now, but I can upload a video later today. We took 3 drives and the jolting persisted through these yesterday, but after that and into today the car has not been doing the jolting anymore.
Aug 3, 2026 at 10:45 AM
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STRAILER
  • ASE Certified Mechanic
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  • ASE Certified Mechanic
Hmm, it might have worked its way out, if it has an issue try to get it on video, that would help
Aug 3, 2026 at 10:55 AM
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AARONSM99
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Will do, I would just hate to assume it’s fixed then the issue comes back up and the dealership not take responsibility because too much time has passed.
Aug 3, 2026 at 10:57 AM
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STRAILER
  • ASE Certified Mechanic
  • 54,928 POSTS
  • ASE Certified Mechanic
You have 12 thousand miles in most cases FYI.
Aug 3, 2026 at 12:03 PM
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