car door wont unlock or lock

1996 MERCEDES BENZ C280
180,000 MILES • 2.6L • 6 CYL • RWD • AUTOMATIC
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DONARCHANGEL
  • MEMBER
  • 1 POST
When i stick the key inside the key hole it rotates to the left and right freely and is loose. The door doesnt unlock so i have to unlock the car from the trunk. I dont have a alarm key either.
Jul 28, 2014 at 1:37 PM
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.
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FREEMBA
  • CAR REPAIR CONTRIBUTOR
  • 1,152 POSTS
Sounds like the lock is faulty. Thing is, with these lock they must be replaced by the dealer as Mercedes does not give out it lock information to aftermarket businesses.

Call your local Benz dealer to see what can be done. And oh yeah, get ready for a little sticker shock. I've had this happen to two of my cars before and it wasn't cheap nor expeditious.


















Jul 28, 2014 at 2:31 PM
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