When you use the remote can you hear the latch working in the rear hatch? (boot). If it works from those switches but not from the remote, check the key-fob battery first.
1. Press and hold the rear-hatch button on the remote.
2. Try a second remote if available and/or replace the remote battery.
3. Verify the power back-door system is switched ON.
4. Test the exterior hatch switch and interior power-door switch.
IF none of these work lets check the ECU IG-1 fuse 10 amp in the fuse panel inside the car on the left side of the dash. This video can help.
https://www.youtube.com/watch?v=G-xNK79Wa-w
Please let me know.
Aug 20, 2026 at 5:03 PM