Cannot take my key out or turn off car entirely?

2015 SUBARU OUTBACK
130,000 MILES • 2.5L • 4 CYL • 4WD • AUTOMATIC
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SUBARUSADNESS
  • MEMBER
  • 1 POST
It won’t let me turn my car off nor allow me to remove the key.
Feb 21, 2023 at 3:41 AM
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.
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STRAILER
  • CAR REPAIR CONTRIBUTOR
  • 54,189 POSTS
This happens when the key lock tumbler falls apart internally which is common, if the car is still running pull out the fuel pump relay and it will stop then you can disconnect the battery. before doing the repair, which are in the images below. I would get the unit from the dealer because they can program it if needed be sure to have your VIN number ready. Please let me know what happens. I have included the fuel pump relay location as well.
Feb 21, 2023 at 8:13 AM
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