Cannot open bonnet/hood, the latch is stuck?

Does it feel like the cable is broken or can you hear the latch trying to work? Have a helper pull the hood lease while you push down on the hood then try to pull it upward. Also move the hood back and forth while pulling up. If that doesn't work, follow the instructions below to remove the driver's side front tire and fender liner to get at the cable to help pull it to open the hood. Check out the images (below). Let us know what happens and please upload pictures or videos of the problem.