cannot shut the car off it will not allow me to turn to remove the key

1999 CHRYSLER SEBRING
8,791 MILES • 2.5L • 6 CYL • FWD • AUTOMATIC
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STACEY ROE
  • MEMBER
  • 2 POSTS
I drove my kids to school and when I came home and put it in park when I tried to shut the car off the key only goes to the aaacc slot it does not go to the lock position and orders me to pull my key out. I cannot shut my car off and I cannot take my key out what do I do?
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Mar 7, 2017 at 10:18 PM
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STRAILER
  • ✓Experienced Mechanic
  • 55,604 POSTS
Hey Stacy,

This happens, the lock tumbler has worn out and needs replacement, this is a very common problem with these cars. If the engine is still running pull the fuel pump fuse and then disconnect the battery.

Please let us know what happens.

Best, Ken
Mar 10, 2017 at 3:55 AM
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