2000 Cadillac Seville Rack and pinion steering

2000 CADILLAC SEVILLE
62,000 MILES • V8 • FWD • AUTOMATIC
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GLENNY
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  • 2 POSTS
The rack and pinion steering was replaced and since the steering is VERY tight or stiff or just plan hard to use.

I've taken it back twice they tell me it's O.K.

I really can't use it like it is. Will it loosen?
Dec 31, 2009 at 10:49 AM
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FACTORYJACK
  • ✓ASE Certified Mechanic
  • 4,159 POSTS
  • ASE Certified Mechanic
Who is THEY, a dealer? If so, maybe they have a similar vehicle in for service or used inventory that they can compare it to.
Jan 1, 2010 at 12:25 PM
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GLENNY
  • MEMBER
  • 2 POSTS
To answer your question the THEY is a local repair shop. One I have used for a few years. But he doesn't seem to want to address it. I have taken it back 2X's and all he does is say he drove it and it's O.K. or move the wheel back and forth while it is not moving and said it's O.K.
Jan 1, 2010 at 1:03 PM
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FACTORYJACK
  • ✓ASE Certified Mechanic
  • 4,159 POSTS
  • ASE Certified Mechanic
The only thing I can suggest, without being able to feel it for myself, is get a second opinion. If you have a dealer close by, maybe they even have a vehicle to compare it too. It is hard to convince the shop that installed a part, that there is something wrong, especially if they aren't regularly seeing vehicles similar to yours. Assuming you have owned and driven it since new, you know when something isn't right.
Jan 2, 2010 at 8:43 PM
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