Hi:
There are vents in the HVAC duct work that direct air flow. Most times they are run by vacuum. If the door isn't working, most likely there is a vacuum leak or somehow the door is broken or damaged. The first thing to do is listen (under the dash) to see if you can hear a hiss from a leak.
Let me know what you find.
Joe
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Thursday, December 18th, 2008 AT 1:50 PM