This is normal. You need to remove the 3 torx screws(or atleast loosen them up) and actually pull the hub back a little bit to gain access. It is very easy and it should come right apart. There is one hole in the hub that will access the torx bolt, just keep moving that one hole to access all the torx bolts. Hope this helps
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Sunday, March 2nd, 2008 AT 7:40 AM