This could be a number of things but we need to start with removing the door panel and operate the window to find out if it is off the track or not.
https://www.2carpros.com/articles/door-panel-removal
If it is, here is a guide that will help with replacing the regulator as that is likely what is needed:
https://www.2carpros.com/articles/how-to-check-and-replace-a-electric-power-window-motor
If it is not off the regulator, then we are going to have to check the switch. This video will show how to test this switch.
https://youtu.be/HBFBcJrdym4
https://www.2carpros.com/articles/how-to-check-wiring
I also attached the wiring diagram below so that you can test the correct wires.
Please run through this info and let us know if you have questions on this. Thanks
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Monday, October 4th, 2021 AT 5:04 PM