You will need to go through the grille with a large flat blade screwdriver and a flashlight to release the hood latch. I have have luck from under the car as well. There is no "set" way of doing this you are going to need to be creative.
Let us know what happens and please upload pictures or videos of the problem.
Cheers, Ken
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Friday, October 20th, 2017 AT 1:52 PM