Both low beam headlights are not working

It sounds like you have a fuse out # 41, 23, 94 and 79 under the hood, or the BCM is not working. here is a guide to help you check the fuses and the fuse locations in the diagrams below:

https://www.2carpros.com/articles/how-to-check-a-car-fuse

If the fuses check out okay, we can do a CAN scan which will run the codes on the BCM to see if it is bad. Here is a guide/video:

https://www.2carpros.com/articles/can-scan-controller-area-network-easy

I have also included the headlight wiring diagrams so you can see how the system works. Check out the diagrams (below). Let us know what happens and please upload pictures or videos of the problem.