Hello,
It sounds like you have an issue with the door lock actuator.
It likely have failed in the lock position. There are small gears inside the actuator and overtime the plastic can brake with all the locking and unlocking.
When it fails it will not make connection when you turn the key to unlock and it will not unlock the vehicle.
In order to access the actuator you will have to first open the door.
Then you will have to remove the inner door panel. This will allow you to access the actuator.
https://www.youtube.com/c/2carpros/featured
I have attached diagrams for your reference.
Please let me know of any questions.
Thank you.
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Sunday, September 5th, 2021 AT 10:47 PM