Their search may not have been fruitful, and it can be difficult to diagnose if there is not any perceived problem. When the car presents with the symptom and it can be authenticated with corroborating test results and presently occurring faults, then the technician can go forward. What I'm saying is, if the tech does not see it, the tech is not inclined to fix it, BMW does not pay for their people to go on extended expeditions for faults that are not currently present, or cannot be duplicated. This is not intended as a defense of the corporate policy. Simply a harsh fact. Possibly some software related fix in there somewhere, but I am not well enough informed about the details at this time.
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Tuesday, May 4th, 2010 AT 11:52 AM