New blend door actuator not working properly

Good morning,

Did you calibrate the actuator after you installed the replacement?

I posted below the procedure for you to follow.

https://www.2carpros.com/articles/replace-blend-door-motor

If that does not work, we will need to do voltage checks at the actuator to see if the correct signals are being sent.

https://www.2carpros.com/articles/how-to-check-wiring

Roy

Actuator Recalibration

When replacing the HVAC control module it will be necessary to allow the HVAC control module to perform a calibration process. When installing the HVAC control module be sure to perform the following:

Important: Do not adjust any controls on the HVAC control module while the HVAC control module is self-calibrating. If interrupted, improper HVAC performance will result.

1. Place the ignition switch to the OFF position.
2. Disconnect the scan tool.
3. Install the HVAC control module.
4. Connect all previously disconnected components.
5. Start the vehicle.
6. Wait 40 seconds for the HVAC control module to self-calibrate.
7. Verify that no DTCs have set as current DTCs.

When replacing the HVAC actuator it will be necessary to allow the HVAC control module to perform a calibration process. When installing the HVAC actuator be sure to perform one of the following:

Important: Do not adjust any controls on the HVAC control module while the HVAC control module is self-calibrating. If interrupted, improper HVAC performance will result.

Preferred Method (w/ Scan Tool)
1. Clear all DTCs.
2. Place the ignition switch in the OFF position.
3. Install the HVAC actuator.
4. Connect all previously disconnected components.
5. Start the vehicle.
6. With the scan tool, initiate the Motor Re-calibration feature of the Heating and Air Conditioning Special Functions menu.
7. Verify that no DTCs have set as current DTCs.

Important: Do not adjust any controls on the HVAC control module while the HVAC control module is self-calibrating. If interrupted, improper HVAC performance will result.

Alternate Method (w/o Scan Tool)
1. Clear all DTCs.
2. Place the ignition switch to the OFF position.
3. Install the HVAC actuator.
4. Connect all previously disconnected components.
5. Remove the HVAC/ECAS fuse for a minimum of 10 seconds.
6. Install the HVAC/ECAS fuse.
7. Start the vehicle.
8. Wait 40 seconds for the HVAC control module to self-calibrate.
9. Verify that no DTCs have set as current DTCs.