Hi,
It sounds like the alternator isn't working. I realize it is new, but it is regulated via the powertrain control module (PCM). If there is a problem with the module, it can overcharge, undercharge, or not charge at all. If it isn't charging, the drain on the battery from the vehicle is running and all the electronics will cause it to fail.
Here is what I need you to do. Follow the directions in this link and let me know the results.
https://www.2carpros.com/articles/how-to-check-a-car-alternator
All you need is a voltmeter or multimeter. If you can't do this, we need to have it tested at an automotive parts store. Most do it for free, but the vehicle will need to be there and running for the test.
Let me know.
Joe
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Thursday, December 5th, 2024 AT 7:02 PM