Automatic shifter stuck in park, but car in neutral

YATROTCOD

MEMBER
2015 FORD FUSION
AUTOMATIC
78,000 MILES

I put my car into park, which the shifter moved to. However, the car remained in neutral. No matter what I did, the shifter would no longer move. When I depressed the “trigger” on the shifter with my foot on the brake, the shifter would not move. Why is this happening? Any information would be deeply appreciated.

Saturday, May 12th, 2018 AT 6:33 AM

2 Replies

PATENTED_REPAIR_PRO

MECHANIC
1,853 POSTS

Make sure your brake lights work. Check for any trouble codes then try this brake shift interlock override.

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Saturday, May 12th, 2018 AT 7:25 AM

KEN L

MASTER CERTIFIED MECHANIC
50,088 POSTS

Hello,

This sounds like you lost the shift cable. Have someone watch the transmission gear selector arm while you move the shifter to confirm the issue here is how to change the shift cable out.

Check out the diagrams (below). Let us know what happens and please upload pictures or videos of the problem.

Cheers, Ken

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