Anti-theft system when you put the key in you cannot turn it backward or forwards?

2013 CHEVROLET TRAVERSE
95,000 MILES
Avatar
PATTIPAGE
  • MEMBER
  • 1 POST
I went and got a new key, and you still can't do it. you can't move the gear shift and you can't push the brakes. help me.
Aug 28, 2023 at 11:10 AM
Advertisement
Avatar
STRAILER
  • ASE Certified Mechanic
  • 54,832 POSTS
  • ASE Certified Mechanic
It sounds like the ignition lock tumbler has come apart internally. Here is how to change it out. Check out the images (below). Let us know what happens and please upload pictures or videos of the problem so we can see what's going on.
Aug 28, 2023 at 12:06 PM
Join 2CarPros for free, one of the most advanced car repair communities on the internet. From first-time drivers to seasoned mechanics, everyone is welcome to reply, share details, and get better answers. You can add a temporary image or video first; uploads are limited to 20 MB.
Ask a Free Question
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.