Anti theft lock

2014 CHEVROLET CRUZE
AUTOMATIC
Avatar
ANNAGARD0212
  • MEMBER
  • 1 POST
Key will turn on battery but not crank car. Keeps giving the car lock symbol. Key will occasionally crank the car but it’s a hit or miss if it gets locked up again. Recently drivers side window fell into the doorframe. This is a new issue we are experiencing
Sep 29, 2026 at 12:59 PM
Advertisement
Avatar
KRAKENAUTO
  • ✓Experienced Mechanic
  • 97 POSTS
I have a couple questions below:

Do you have a second key to test with as the transponder chip could be failing in the one you have now.


Another is how old is the battery in the vehicle and is it showing at least 13 volts? A drop in voltage confuses the immobilizer system, causing it to trigger the lock icon and block ignition

And last question for right now is Do you have someone that can run a full system Scan to see if there are any codes in the system that will better assist us in helping you determine what could be wrong, not just a basic code reader.
Sep 30, 2026 at 6:15 AM
Join 2CarPros for free, one of the most advanced car repair communities on the internet. From first-time drivers to seasoned mechanics, everyone is welcome to reply, share details, and get better answers. You can add a temporary image or video first; uploads are limited to 20 MB.
Ask a Free Question
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.