Good morning,
The ticking noise is the actuator motor that is not functioning correctly.
Did you replace the actuator motor? If you did and the actuator is not moving the door, then there may be something blocking the door from moving.
With that in mind, the new actuator motor is no good, as well as the plastic gears, have failed.
What exactly has been done?
Roy
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Friday, February 15th, 2019 AT 4:29 AM