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After market radio Bluetooth sound not working?

Tiny
DANA.ROSENBAUM
  • MEMBER
  • 2011 CHEVROLET CRUZE
  • 1.4L
  • 2WD
  • AUTOMATIC
  • 145,432 MILES
Hello, so, I have purchased two radios and returned the first one because I thought it was the radios problem, but it was the same problem with this one. I have the car listed above Tesla style Android radio and there’s no sound coming from Bluetooth or screen mirroring but radio sounds work perfect. So, I think it may be my phone or my car, but I tried so many things and nothing is working.
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Monday, May 29th, 2023 AT 9:28 AM

3 Replies

Tiny
STEVE W.
  • MECHANIC
  • 13,461 POSTS
Those would not be the vehicle side of the system unless you mean the factory stereo Bluetooth isn't working. The radio you bought likely cannot use the OE Bluetooth system as it doesn't interface with the factory entertainment data network. Your phone should sync with the replacement radio itself though. If not, then I would see if it will sync with a different unit. It could be that the phone and radio are not compatible.
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Monday, May 29th, 2023 AT 11:47 AM
Tiny
DANA.ROSENBAUM
  • MEMBER
  • 2 POSTS
Okay thank you even if my phone does connect to the Bluetooth there is just no sound does that still mean they still may not to compatible with each other?
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Monday, May 29th, 2023 AT 1:52 PM
Tiny
STEVE W.
  • MECHANIC
  • 13,461 POSTS
If you select other sounds on the radio do those work? If yes, then it's likely a setting or an app issue that is not working correctly. You might need to look in the manual to verify that you have the correct app settings, If none of the other sounds work then you will need to verify the actual connections to the car.
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Monday, May 29th, 2023 AT 4:28 PM

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