AdBlue tank is filled but will not start the car?

2015 VOLKSWAGEN PASSAT
10,000 MILES • 4 CYL • TURBO • 2WD • AUTOMATIC
Avatar
LOGANXD89
  • MEMBER
  • 6 POSTS
I have 2015 TDI sel pem Passat. AdBlue is filled but won't start the car. it has red sign saying won't start wont AdBlue but i did add the AdBlue car miles is 100,000.
Jan 24, 2024 at 6:58 PM
Advertisement
Avatar
JACOBANDNICKOLAS
  • ASE Certified Mechanic
  • 110,194 POSTS
  • ASE Certified Mechanic
Hi,

It sounds like there is an error in the circuit. Have you checked for diagnostic trouble codes?

I know there is a technical service bulletin related to the light being on due to a reductant line connector issue. I read through it and there must have been some issue when the component was welded. If pressure is too low, it will prevent the operation of the system.

I attached it below so you can see it. Let me know if you can check it and determine if there is a problem.

Take care,

Joe

See pics below.
Jan 24, 2024 at 7:33 PM
Avatar
LOGANXD89
  • MEMBER
  • 6 POSTS
So, I should just clean in the am and it should fix if that’s issue?
Jan 24, 2024 at 11:12 PM
Avatar
LOGANXD89
  • MEMBER
  • 6 POSTS
I cleaned out the Ablue crystal but still no start.
Jan 25, 2024 at 6:32 AM
Avatar
LOGANXD89
  • MEMBER
  • 6 POSTS
What would be the next step?
Jan 25, 2024 at 6:32 AM
Avatar
JACOBANDNICKOLAS
  • ASE Certified Mechanic
  • 110,194 POSTS
  • ASE Certified Mechanic
Hi,

Is there a leak? That is what would cause the low-pressure issues and prevent it from starting. If there was evidence of a leak, it is likely still present.

Let me know.

Joe
Jan 25, 2024 at 6:55 PM
Avatar
LOGANXD89
  • MEMBER
  • 6 POSTS
Maybe I can’t tell but there was crystallized around the wires.
Jan 26, 2024 at 11:28 PM
Avatar
JACOBANDNICKOLAS
  • ASE Certified Mechanic
  • 110,194 POSTS
  • ASE Certified Mechanic
Hi,

Something may be corroded. Check to make sure none of the connectors appear damaged, loose, or corroded. If everything appears okay, we need to scan the can-bus to determine what may be causing the issue. However, the idea that it was crystalized likely indicates a leak.

As far as scanning, CAN stands for controller area network. This type of scan will retrieve codes regardless of the module storing them.

Here is a link that explains how it's done:

https://www.2carpros.com/articles/can-scan-controller-area-network-easy

Let me know.

Joe
Jan 27, 2024 at 7:05 PM
Join 2CarPros for free, one of the most advanced car repair communities on the internet. From first-time drivers to seasoned mechanics, everyone is welcome to reply, share details, and get better answers. You can add a temporary image or video first; uploads are limited to 20 MB.
Ask a Free Question
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.