A/C Problem Code B11c5 and B11c6, Door Mode Actuator problem?

the scan code in details
B11c5 front mode door 2 control performance or incorrect operation
B11C6 front mode door 2 travel range too small

Below are the location and replacement instructions for the mode door actuator. I was wondering if something like a pen got dropped down the vent which happens. Because you have a range code but that could be a bad actuator as well. When the actuator is removed try to move the door pivot by hand to see if it has full range. Check out the diagrams (below). Let us know what happens and please upload pictures or videos of the problem.

thank you very much fro your kind replay

sorry for buzzer you again :)
but i don't understand where exactly the location of it ?
is it in driver side ? or passenger side ?

because i already open the passenger side under gloves box and the actuator the 2 one the right temp and the re-circulation actuator found there is good after test them by scan tool

so please show me the exact location of the mode door actuator defrost

thank you

Yep. it is on the right side of the HVAC housing. Once removed try to work the HVAC blend door by hand you may have an obstruction causing the issue. You can upload an image to be sure.

Okay, my friend, thanks.
but can you please show me how to remove the right side and the location of the mode door actuator because it's in the driver side and need to know where exactly location of mode door actuator is in the driver side.

thank you again for your help.

Here are the right and left side blend door actuators in the diagrams below. Let me know what happens.