Yes, this happens because the A/C is a little low on refrigerant. When the low side pressure is too low it will freeze up the evaporator causing the problem you are describing. Please go over this video so you can see what the pressure should be, and you can tell your shop what the problem is.
https://youtu.be/4EqdrBVb0sY
Please let us know how it goes.
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Monday, August 7th, 2023 AT 11:56 AM