Hi.
If the air flow doesn't change directions, it sounds like an issue with what is called a mode door actuator. That is the component that changes the air flow direction.
Here are the directions for replacement of the actuator. However, before getting a new one, check the existing one and confirm it isn't responding when you change flow direction.
The attached pictures correlate with these directions.
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Mode Control Motor
Vehicle Heating and Air Conditioning Air Door Actuator / Motor Service and Repair Procedures Mode Control Motor
MODE CONTROL MOTOR
Mode Control Motor Replacement
4-door
1. Open the glove box. Remove the damper from the glove box, then let the glove box hang down.
Pic 1
2. Disconnect the 7P connector (A) from the mode control motor (B). Remove the self-tapping screws and the mode control motor from the heater unit.
3. Install the motor in the reverse order of removal. After installation, make sure the motor runs smoothly.
2-door
1. Open the glove box. Remove the damper from the glove box, then let the glove box hang down.
Pic 2
2. Disconnect the 10P connector (A) from the mode control motor (B). Remove the self-tapping screws and the mode control motor from the heater unit.
3. Install the motor in the reverse order of removal. After installation, make sure the motor runs smoothly.
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Let me know if this helps.
Take care,
Joe
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Thursday, December 17th, 2020 AT 10:30 AM
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