Noise coming from dashboard rattle

Tiny
ALZACK41
  • MEMBER
  • 2000 TOYOTA AVALON
  • 3.0L
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 140,000 MILES
VIN 4T1BF28B2YU022042.

The problem started about a year ago.
It took some time and experiments to locate the trouble place.
A rattle noise started coming from the top plate/bar on the dashboard.
This plate/bar is made from a soft flexible material.
Under that plate/bar goes a thin black plastic tray, snap connected to that top plate/bar.

The noise never comes on when the car is moving.

The rattle noise is coming on only when the car is on idle
(the engine running, the gear engaged, but the car is not moving - typical for
stopping on red light, parking, etc.).

Trying to eliminate this noise, I noticed:
A) Turning off the blower motor helps for a short time,
then the noise comes back again.
B) Turning A/C off or on does not affect the noise.
C) Disconnecting and removing the plastic tray from the top bar/plate did not help.
D) After disconnecting the plastic tray, putting shims under the bar/plate did not help.
E) The only thing that helped was this: with the plastic tray originally snap-connected to the top bar/plate, pressing them to each other in two points, 3" right and left from the center, with a heavy-duty 2" spring clamps helped to almost eliminate the noise. It was clumsy, but it worked. That gave me a (crazy?) Idea of drilling at those points for putting screws, that will press those two pieces to each other using nuts, smaller and larger washers (steel and rubber). I did not do that yet.
I understand, that if I do I will need a Right Angle Drill.
Note:
Motor mounts, suspension, steering system are recently renewed.

Please suggest on how to fix my problem without going to the dealer.
Albert
Wednesday, May 30th, 2018 AT 8:49 AM

9 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
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Hi Albert,

Be glad to help but with noises. It is best if you make a short video with your phone of the problem noise etc, and upload it here in your reply so we can see whats going on. At least pictures. :)

Please let us know.

Cheers, Ken
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Thursday, May 31st, 2018 AT 11:39 AM
Tiny
ALZACK41
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Hello Ken.
The video you requesting certainly will not give you any idea about noise itself or that noise location.
Please better tell me if idle RPM can be increased about two to three percent on my car.
I noticed that the rattle noise (coming from the dashboard shell structure) takes place when the engine is running, the gear is engaged, brake pedal pressed down, and the car is not moving.
At this point the RPM is the lowest.
As soon as the car starts moving even just a little, the RPM increases, and the rattle noise stops.
I think it is because the lowest RPM makes a resonance phenomenon (dashboard shell resonates to the low frequency mechanical vibration).

So I wonder if the idle PRM can be increase two to three percent on my car and VIN number listed above.
Albert
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Saturday, June 2nd, 2018 AT 2:01 AM
Tiny
KEN L
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The RPM is adjusted by the PCM. I am thinking engine mounts would cause this problem as well. After a few years they become hard and do not insulate the engine vibration.
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+1
Saturday, June 2nd, 2018 AT 12:35 PM
Tiny
ALZACK41
  • MEMBER
  • 20 POSTS
Hi Ken,
You wrote:
"engine mounts would cause this problem as well. After a few years they become hard and do no insulate the engine vibration".
My answer:
All engine mounts were replaced by new ones several months ago.
So we have to concentrate on the second option, which is
increasing the engine RPM by using PCM (and/or some other means).
Please give me a detail instruction on how to do that
If it is possible to do, could a local car mechanic do that?
I appreciate your effort.
Albert
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Saturday, June 2nd, 2018 AT 2:16 PM
Tiny
KEN L
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Did the vibrations start after the engine mount were replaced? What was the reason for the replacement? Also, to raise the idle of the engine is not logical and will make the car bang went it goes into gear. Can you tell if the engine is vibration excessively?
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Sunday, June 3rd, 2018 AT 11:21 AM
Tiny
ALZACK41
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You asking:
Did the vibrations start after the engine mount were replaced?

My answers:
1) No, the dashboard structure vibration/rattle was noticed long before the engine mounts replacement.
2) The dashboard structure vibration/rattle when on brakes at the red light was the reason for the engine mounts replacement.
But that replacement did not help.
I suspect that one of the replacement mounts was defective.
The picture of that part is attached.
Its Toyota original number is 12307-20021, part code 12307.

That motor mount is also called "Engine Shock".
But as I remember, the cylinder and piston of that part were
moving freely up and down without any resistance.
That is not the behavior of shock absorber.
So I will study other equivalent parts for shock absorbing operation (Auto parts Stores and Dealer's place) and will do a new replacement if needed.
3) I agree with your statement:
"To raise the idle of the engine is not logical and will make the car bang when it goes into gear".
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Sunday, June 3rd, 2018 AT 10:52 PM
Tiny
KEN L
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I have seen torque converters, harmonic balancer the come apart making the engine vibrate. Can you tell if this is an engine problem?
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Monday, June 4th, 2018 AT 10:17 AM
Tiny
ALZACK41
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Thank you Ken for your time and effort.
You did good. Thanks again.
Albert
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Monday, June 4th, 2018 AT 6:31 PM
Tiny
KEN L
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Please let us know what you find. We are interested to see what it is.

Cheers, Ken
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Monday, June 4th, 2018 AT 6:49 PM

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