Hello,
This could be a problem with your blend door actuator. The blend door actuator is a little gear driven servo that directs the air flow in your Heating Ventilation Air Conditioning (HVAC) unit. They can fail for many reasons, vehicle vibration, vacuum hoses braking, vacuum hoses falling off, etc.
I have included a link down below for you to go to.
https://www.2carpros.com/articles/air-vents-stay-in-the-defrost-position
Please go through this guide and get back to us with what you find out. If needed we have specific instructions for your vehicle on troubleshooting and changing this part out.
Thanks,
Alex
2CarPros
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Monday, March 18th, 2019 AT 11:07 AM