Has the engine light ever flashed? Particularly during a cold start? If so, you may have two possible problems.
Easiest solution would be a faulty ignition coil(s)
or
The valve timing solenoid often sticks and can cause a very noticeable misfire. Typically there will be a timing fault stored in the system if this does happen.
I would go to another dealer, or ask to have the shop foreman drive it and potentially do a cold start so he can feel the issue.
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Saturday, February 28th, 2015 AT 11:05 AM