stuck on defrost?

2011 FORD FOCUS
108,000 MILES • 4 CYL • 2WD • AUTOMATIC
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JULIENNE
  • MEMBER
  • 1 POST
air or heat will only come out of the defrost even though the button light for the vents when depress is lit.
Jun 29, 2015 at 12:56 PM
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KASEKENNY
  • CAR REPAIR CONTRIBUTOR
  • 18,907 POSTS
This is due to the mode door actuator failing. Here is a guide on this issue:

https://www.2carpros.com/articles/air-vents-stay-in-the-defrost-position

Also, I am attaching the location and process from the manual on how to replace this.

Let us know if you have other questions. Thanks
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Dec 15, 2020 at 2:16 PM
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.