Jump start

This is easy you must connect the negative battery cable to a good ground source such as the frame or engine block the power side needs to go on the positive battery terminal. Here is a video to show you how the job is done

https://youtu.be/a9Ycibu9cwY

Please let us know if you need anything else to get the problem fixed.

Cheers, Ken

(if we are missing something please post a picture in your response so we can see what's going on )