Hello,
It sounds like the ignition lock cylinder is seized and will need to be replaced to get this issue fixed.
It will require removal of the steering wheel to access the component.
https://www.2carpros.com/articles/steering-wheel-removal
Keep in mind that these vehicles will require reprogramming of the new components after the replacement.
I have attached replacement procedure below.
Please let me know if you have any questions.
Thank you.
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Friday, December 17th, 2021 AT 10:53 PM