Hello,
This sounds like you have a temperature blend door actuator that is not working. Here is a guide to help you see what I am talking about:
https://www.2carpros.com/articles/replace-blend-door-motor
Here is the location for your car the first one is the temperature actuator.
This guide can help as well.
https://www.2carpros.com/articles/car-heater-not-working
Check out the diagrams (below).
Please let us know what you find. We are interested to see what it is.
Cheers, Ken
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Monday, February 12th, 2018 AT 11:08 AM