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2006 Pontiac Solstice electrical

Tiny
MAGGIEMAY4U
  • MEMBER
  • 2006 PONTIAC SOLSTICE
  • AUTOMATIC
  • 50,000 MILES
My 2006 Pontiac Soltice got backed into on the drivers door. State Farm called me and said we found a dent, I agreeded that was me, then said we will order a used door. When I picked it up it was on empty with no written warning, but I let it go, then I noticed no seat belt chime, next day I had on lights it was raining, my battery was dead, no light chime. I took it back and had it diagnosed at a GMC, he calls back said my battery was dead, and my radio was shorted out, that I owed them 900 since it was not from the door replacement. What, funny I had no problem before it went in to get windshield replaced and door replaced
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Wednesday, October 1st, 2014 AT 4:21 PM

5 Replies

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,755 POSTS
Did you authorize them to repair the battery and find the short? Also, 900 is crazy for a battery and to find a short.
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Wednesday, October 1st, 2014 AT 6:20 PM
Tiny
MAGGIEMAY4U
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  • 3 POSTS
I called them right away the crysler repair guy said oh no I might have wrong door, so made me an appointment with a chevy dealer (all still on State Farm Claim) to have it diagnoised, he tell state farm I have a shirted radio and a dead battery and it is no connected to the accident, so I need to bring chevy 900 to fix. My fight is I had chimes no accidents with alittle over 50,000 miles when he took my car in, when I pick it up no chimes, about 18 days later raido is now shorted and battery dead. I am saying my chimes should have worked when he gave it back. Seems to me there was a problem then, now I have a short and a dead battery, I don't think it should be my fault, but I can't get anyone to back me up
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Friday, October 3rd, 2014 AT 3:27 PM
Tiny
MAGGIEMAY4U
  • MEMBER
  • 3 POSTS
Short in now in radio it cost 250.00 then battery then programing to fix, I am saying it has not been fixed didn't have chimes, no sound on blinkers, seat belt, light left off, and because he didn't find out why that was happening, now the radio is shorted and a dead battery
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Friday, October 3rd, 2014 AT 3:31 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,755 POSTS
I wish I had an easy answer. Did they already replace the battery and repair the radio? If so, did you authorize them to do it? A dead battery could be causing some of the electrical issues you are having. What about your State Farm agent? Is the repair shop authorized through them or did perhaps State Farm send you to them?

You know, my sister in law is a State Farm agent. I'm going to ask her opinion. If you don't hear from me within a day, please get back to me.
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Friday, October 3rd, 2014 AT 5:40 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,755 POSTS
Hi again:

I just hung up with my sister in law and she said the same thing I did. First, State Farm has select dealers. Was the shop that did the repair one of them? She also recommended that you contact your agent and ask for assistance. A company as large as State Farm usually will have some say in what has taken place. Actually, if it is a select dealer, they have one chance to make things right. If they can't (if I understand this correctly) you can have the work done at another shop and the original dealer would be responsible for paying the repairs.

PLEASE, before you make any decisions on how to handle this, contact your agent just for his/her advice and recommendations.
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Friday, October 3rd, 2014 AT 6:38 PM

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