Hello,
You can go in from the front using a long hook. Here is a video that will show you
https://youtu.be/Ibm4hi6kcl8
If that doesn't work you can try going up from the bottom with the plastic skid pan removed
Please let us know if you need anything else to get the problem fixed.
Medic
Here's a couple pics of the latch's and their locations
Images (Click to make bigger)
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Friday, June 26th, 2015 AT 1:52 PM