Rear passenger window won't work

Tiny
CSCHELL
  • MEMBER
  • 2004 JEEP GRAND CHEROKEE
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 91,000 MILES
The passenger rear window is down and will not go up. Does not make any noise. I have an '04 Jeep Grand Cherokee. The power windows, locks, and mirrors have stopped working. There are no fuses, breakers or relays labeled for them in the interior fuse box or the power distribution center in the engine compartment. Can you locate them so I can check if they are blown?
Tuesday, December 15th, 2015 AT 1:50 AM

7 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,536 POSTS
Hey

There is a window module located in the driver's door I would check first, Also here is a diagram showing where the fuse is in the PDC.

Here is a guide to help you do some easy testing

https://www.2carpros.com/articles/how-to-check-a-car-fuse

and

https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

Please run some tests and get back to us so we can continue helping you.

Best, Ken
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Friday, June 9th, 2017 AT 9:56 PM (Merged)
Tiny
MARTHEAT12
  • MEMBER
  • 2 POSTS
  • 2004 JEEP GRAND CHEROKEE
  • 0.6L
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 200,000 MILES
I am having issues with all four windows, the mirrors and locks. I found several wires severed in the driver and passenger door. We used shrinkage to repair them. I noticed a yellow and purple wire that did not seem to be connected to anything. The locks are working but the windows and mirrors are not. We checked the fuse box under the hood and driver's side but they were all good. Any ideas on what else it could be?
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Friday, June 9th, 2017 AT 9:56 PM (Merged)
Tiny
STEVE W.
  • MECHANIC
  • 13,452 POSTS
The yellow/violet wire is a data wire. It connects to the door module and sends the signals that make the windows and mirrors work. Find and repair the other end and they should work again.
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Friday, June 9th, 2017 AT 9:56 PM (Merged)
Tiny
MARTHEAT12
  • MEMBER
  • 2 POSTS
Oh thank goodness. I was ready to tear apart my door panels and check everything again.
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Friday, June 9th, 2017 AT 9:56 PM (Merged)
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,536 POSTS
Steve W. Is one of our best!

Please let us know what happens.

Cheers, Ken
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Friday, June 9th, 2017 AT 9:56 PM (Merged)
Tiny
JOSUE FERNANDEZ
  • MEMBER
  • 1 POST
Having the same problem. Changed out the window regulator, no luck. Just changed out the front driver side window controller, no luck. There is a clicking sound coming from the front passenger side door.
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Saturday, June 8th, 2019 AT 9:53 AM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,536 POSTS
It sounds like you have a passenger side door module that is out. To be sure lets check to see where you lose power. Use the window wiring diagrams above with the test light guide to check to see.

https://www.2carpros.com/articles/electric-window-repair

Check out the diagrams (below). Please run this test and get back to us.
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Monday, June 10th, 2019 AT 2:29 PM

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