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Media center not working?

Tiny
JOHNRJ67
  • MEMBER
  • 2004 FORD EXPLORER
  • 110,000 MILES
2004 ford explorer eddie bauer 4X4 V8. Power windows and radio dvd entertainment system do not work. Checked 60 amp catrdige fuse under the hood and 5 amp start radio start fuse in fuse block under driver side dashboard also radio fuse #3 in fuse block. Had a dome light out on center console. (There is no sunroof in my vehicle). Bulb is a pain to change I think I may have somehow tripped a fuse because the power windows and radio and entertainment system DVD player do not work at all since. I checked the fuses as indicated in the owners manual and they are fine (60Amp cartridge fuse #6 in fuse box under hood, #3 (20 amp I think it was) in fuse block under dash driver side and 5 amp radio start fuse under dash driver side.
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Thursday, December 15th, 2011 AT 11:44 PM

8 Replies

Tiny
HMAC300
  • MECHANIC
  • 48,601 POSTS
There are a cople of fuses and a circuit breaker for this as well as a relay. Check tose if there is power to the breakerthen check to see if power goin in and out of main switch on drivers side. If it does then it can be a motor, broken wire or module. Pic enclosed of where to check
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Friday, December 16th, 2011 AT 12:16 AM
Tiny
JPEMT98
  • MEMBER
  • 1 POST
  • 2002 FORD EXPLORER
  • 0.6L
  • 4 CYL
  • 2WD
  • AUTOMATIC
My message center does not light up can not see mileage compass or trip. I am in alabama all of my gauges work fine except for message center
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Friday, February 12th, 2021 AT 11:25 AM (Merged)
Tiny
HMAC300
  • MECHANIC
  • 48,601 POSTS
Because things are digitally operated the message center is controlled by a switch and cluster the cluster can be bad causing no messages to display but everything else works fine. Check fuses 21 in central junction box and 15 in battery junction box.
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+6
Friday, February 12th, 2021 AT 11:25 AM (Merged)
Tiny
SHERRI NUGENT
  • MEMBER
  • 0 POST
I had to replace the cluster to get mine working again. Couple hundred dollars, but its back to new again
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+1
Friday, February 12th, 2021 AT 11:25 AM (Merged)
Tiny
ROGERBENGE12
  • MEMBER
  • 1 POST
  • 2002 FORD EXPLORER
  • V8
  • 4WD
  • AUTOMATIC
  • 145,000 MILES
I took the instrument cluster out to replace a bulb and after I put it back the lights work, but none of the gages work or the message center dont work either, what could be the problem?
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Friday, February 12th, 2021 AT 11:25 AM (Merged)
Tiny
MERLIN2021
  • MECHANIC
  • 17,250 POSTS
If everything worked before you replaced the bulb, and you didnt disconnect the negative cable from the battery, you may have blown a fuse, or the connectors to the cluster need to be checked for proper seating.
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Friday, February 12th, 2021 AT 11:25 AM (Merged)
Tiny
J.W. DUTCH MEYERPETER
  • MEMBER
  • 1 POST
  • 2002 FORD EXPLORER
  • 160,000 MILES
Reads door ajar-oil change reset not working, very dim illumination odometer reads for few seconds when key is turned on.
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Friday, February 12th, 2021 AT 11:25 AM (Merged)
Tiny
MHPAUTOS
  • MECHANIC
  • 31,937 POSTS
Start with making sure battery is at 100% charged and all connections are clean and tight, it may be a low voltage problem, a scan will also be a help to see if there are any U codes set. These are Communication codes and can indicate a problem between modules
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-1
Friday, February 12th, 2021 AT 11:25 AM (Merged)

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