The back hatch door will not unlock.It is electric locks. All the others work fine.
Jan 1, 2013 at 5:45 PM
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Verify all information, follow manufacturer service procedures, use proper tools and safety equipment,
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ASEMASTER6371
CAR REPAIR CONTRIBUTOR
52,796 POSTS
try your fob???
inside release button???
hit unlock several times???
key will not open from outside??
if all these fail, someone will have to remove the panel inside the vehicle and manually open to inspect for failure
Roy
Jan 1, 2013 at 5:48 PM
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MLTWOHUC23
MEMBER
1 POST
Press key fob to open lift gate motor makes a sound and nothing happens
Pressed open closed no luck
May 23, 2020 at 10:59 AM
(Merged)
HMAC300
CAR REPAIR CONTRIBUTOR
48,601 POSTS
if you hear the motor o working then you'll have to take panel off and see if there is broken cable or clip to open the liftgate it may be one of your switches not sending a signal to gem module or gem module not sending back to release latch which wold require scanning which any pro can do