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The air flow directions is controlled by what is called a mode door actuator. It sounds like it is going bad. Here are the directions for replacement. The attached pictures correlate with the directions.
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MODE DOOR ACTUATOR REPLACEMENT
REMOVAL
1. Disconnect battery negative cable.
2. Remove left silencer panel.
3. Remove wiring connection from actuator.
Actuators
Picture 1
4. Remove mode actuator mounting screws and pull actuator straight down. Note actuator shaft position for installation reference.
INSTALLATION
Mode Actuator Spline
Picture 2
1. Install mode door actuator on the housing, make sure spline shaft is positioned properly with the cam.
2. Install and tighten the mounting screws.
3. Connect actuator wiring harness to the actuator.
4. Install console left side panel.
5. Install left silencer panel.
6. Connect the negative battery cable.
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When you have the actuator removed, make sure the splines are in good condition.
Let me know if this helps or if you have other questions.
Joe
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Friday, April 26th, 2019 AT 8:25 PM