key won't turn in the ignition

2004 CHEVROLET IMPALA
178,000 MILES
Avatar
TRPREACHER
  • MEMBER
  • 1 POST
Removed instrument cluster from our 2004 impala to send in for repair. now, suddenly, key won't turn in the ignition and steering wheel doesn't move.

Now car is inoperable, stuck in the street. tried jiggling / tapping keys, disconnecting battery, etc.
Jan 6, 2012 at 11:37 AM
Advertisement
Avatar
SATURNTECH9
  • ✓Experienced Mechanic
  • 30,869 POSTS
So is the cylinder stuck in the lock position?Does the key look worn down?Have you tried turning the steering wheel while turning the ignition key?
Jan 6, 2012 at 12:30 PM
Avatar
TRPREACHER
  • MEMBER
  • 1 POST
Yes, it is stuck in locked position. While the steering wheel usually locks, it doesn't lock now. I have, however, tried turning the wheel as well as jiggling the gear selector as much as it can be jiggled, all while trying to turn the key. thanks.
Jan 6, 2012 at 12:40 PM
Avatar
SATURNTECH9
  • ✓Experienced Mechanic
  • 30,869 POSTS
I also asked if the key looks worn down a worn key will cause the lock to not turn as well.Try this get a hammer and lightly tap on the key hole opening then see if the lock turns.
Jan 6, 2012 at 12:55 PM
Avatar
FIXITMR
  • ✓Experienced Mechanic
  • 9,989 POSTS
got another key to try?
Jan 6, 2012 at 7:15 PM
🔧 Tools & Auto Repair Parts
Find automotive tools, diagnostic equipment, and replacement parts for your next repair.
Shop on Amazon →
Paid affiliate link. As an Amazon Associate, we earn from qualifying purchases.
Add a reply
Join 2CarPros for free, one of the most advanced car repair communities on the internet. From first-time drivers to seasoned mechanics, everyone is welcome to reply, share details, and get better answers. You can add a temporary image or video first; uploads are limited to 20 MB.

Ask a new question

Frequently Asked Problems for This Vehicle