Hello,
It sounds like an issue with the switch in the door.
Since you can operate the trunk with your key fob that means the fuse is good and so is the trunk latch and actuator.
Check the switch for any corrosion or loose connection.
Also check to see if it is getting power to the switch.
Here is a helpful video of replacement of the switch:
https://youtu.be/KthPR_QmyuQ
Please let me know of any questions.
Thank you.
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Saturday, September 4th, 2021 AT 1:18 PM