2002 jeep grand cherokee

2002 JEEP GRAND CHEROKEE
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MIKE PERHAM
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  • 1 POST
Wife went to store --got back in car--key will not turn at all. Can turn steering wheel, shifter won't move.
Nov 20, 2010 at 12:12 PM
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MMPRINCE4000
  • ✓ASE Certified Mechanic
  • 8,548 POSTS
  • ASE Certified Mechanic
Either the key cylinder is bad or safety lock.

Call a locksmith to come out and repair.
Nov 20, 2010 at 12:16 PM
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WRENCHTECH
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  • 20,761 POSTS
  • ASE Certified Mechanic
Try yanking hard in both directions on the steering wheel while trying to turn the key with your other hand. If that releases it, just park with the wheels straight next time.
Nov 20, 2010 at 12:21 PM
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