the cluster may have failed. remove the cluster and clean the connections behind it.

Roy

what about both taillights not working?

ok, that may be a different issue. there is a fuse for the tail lights, check that

check the sockets for power with a test light. does the license light work??

otherwise look at grounds and the wiring in the trunk

Roy

The fuse for the tail lights is also the fuse for the instrument cluster. I did check the socket that the fuse plugs in to and there is no power going to the fuse. The license light does not work. So, if there is no power going to the fuse how do I remedy that problem? Is this an easy fix?

diagram below that has a park lamp relay. check this for power when the headlight switch is on

Roy

This diagram does not compare to the fuse/relay box under my hood. I have taken a picture of it...If you could send me your email address I can send you a picture of what mine looks like.
Thanks,
Deanna

Tell me how I can donate more money to get this question answered to my satisfaction. The fuse/relay diagram you showed me is not the same setup as I have under the hood. Can I send you a pic somehow of what my setup looks like?

sorry, at work with no acess today.

roybelding@gmail.com

hello?

Did you get my picture of the fuse box under the hood of 2002 Chrysler Concorde? I would be happy to pay you money to continue trying to fix my problem. I just need some expert help here, I don't know what to do. And I don't know how to send you more money.

OK i had the same problem with the instrument panel . All fuse was good so i disconnected the battery and let it sit for 30 mins and hooked it back up and everything works . I would try this 1st cheap and easy ..

Great addition to this thread! Please feel free to help out whenever you are on the site :)

Cheers, Ken