It sounds like there is a problem with the BCM. to be sure here is a guide to check the power output of the switch and the wiring diagrams so you can see how the system works:
https://www.2carpros.com/articles/how-to-check-wiring
a CAN scan will help see if the BCM is bad which is the future of automotive repair you can get a CAN scanner from Amazon for about $50.00. here is a video to show you how:
https://youtu.be/InIlnsjOVFA
Check out the diagrams (below). Let us know what happens and please upload pictures or videos of the problem. I have included BCM replacement instruction as well.
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Friday, January 1st, 2021 AT 11:12 AM