Hello,
Ok, have you looked at the lack itself? I have run into this a few times and it not having a thing to do with cold weather. Anyway, for some reason I have yet to figure out the mechanism didn't completely open and when you went to close the door the latch closed and now neither will the door.
So, take a screwdriver stick it in the circle the latch makes when it would normally close around the nader pin. While lifting the door handle push the screwdriver toward the inside. It should open the latch, just make sure it is fully open. Have some Powered Graphite on hand and coat the latch.
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Saturday, February 22nd, 2014 AT 3:56 PM