2 problems -reverse falters and trunk hatch won't open-

177,750 MILES • AUTOMATIC
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KATHERINEHROSE
  • MEMBER
  • 1 POST
Hello! I just bought this car and I have found issue that I would like to address right away! (1) In reverse, I have to pump the gas to get her moving and, on a hill, I can forget it. If I just accelerate it won't move and RPMs rise. (2) Also, I sometimes can but more often cannot open my back hatch. The locks work perfectly: I can lock and unlock the entire car by using the key in it, but still the hatch won't open when it has unlocked the entire car.

Sincerely,
Kati Rose

….One other thing! To get a new key made should I contact a Mercedes dealership?
Oct 3, 2015 at 3:12 PM
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MHPAUTOS
  • ✓Experienced Mechanic
  • 31,937 POSTS
My main concern is that the transmission is faulty, get the oil level checked asap and if that is ok, get the transmission serviced and tested by a qualified trans specialist, as for the key, I would be getting the hatch lock looked at first.
Oct 3, 2015 at 4:38 PM
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