I'm just gonna explain my post above.
I have to believe that they are not taking advantage of you, benefit
of the doubt so to speak, because I too am running a shop and would
hate to lose a customer simply because someone said to get a second
opinion.
What if the actual work IS warranted/needed?
Yes, second opinion is all good and fine. But what if the next
shop takes advantage of her?
I believe that finding a shop via word of mouth & then getting a
new estimate, is a better way to go (and a better non-expert answer).
That way she will be able to stick with the new shop in the future
with no worries about costs being out of line.
Thomas
Friday, July 13th, 2012 AT 6:17 PM